Contact Us

We're Here to Help You With Your Shipping Needs

Visit Our Office

2523 Abia Martin Drive

Sayville New York

United States

Email Us

support@startraceservice.com

We respond within 24 hours

Business Hours

Monday - Friday:
9:00 AM - 7:00 PM

Saturday:
10:00 AM - 4:00 PM

Sunday:
Closed

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Frequently Asked Questions

How can I track my shipment?
You can track your shipment by entering your tracking number in the tracking section on our homepage or by visiting our tracking page. You'll receive real-time updates on your package location and status.
How long does delivery take?
Delivery times vary based on destination and service selected. Domestic deliveries typically take 1-3 business days, while international deliveries take 3-7 business days. Express options are available for faster delivery.
What are your shipping rates?
Shipping rates depend on package weight, dimensions, destination, and shipping speed. Contact our customer service for a personalized quote or use our rate calculator on the shipping page.
Do you offer insurance for packages?
Yes, we offer comprehensive insurance coverage for all shipments. You can add insurance during the shipping process to protect your valuable items against loss or damage.
Can I schedule a pickup?
Absolutely! You can schedule a pickup online through our website or by calling our customer service. We offer free pickup for bulk shipments and regular business clients.
What items are prohibited?
Hazardous materials, flammable items, explosives, illegal substances, and perishable goods are prohibited. Contact us for a complete list of restricted items before shipping.